Shipping policy

1. Order Processing Time

• All orders are processed within 1–3 business days after payment confirmation.
• Orders are not processed or shipped on Sundays or public holidays.
• During high order volumes, shipments may experience slight delays.

We appreciate your patience and understanding in such situations.

2. Shipping Time

Estimated delivery times are as follows:

• Within India: 5–10 business days
• Remote Areas: 7–12 business days

Delivery timelines are estimates and may vary due to courier delays, weather conditions, festivals, or other unforeseen circumstances.

3. Shipping Charges

• Shipping charges are calculated and displayed during checkout before payment.
• Free shipping offers may be available on selected products or minimum order values.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking number.

You can use the tracking number to monitor your shipment status in real time.

5. Incorrect Shipping Address

Please ensure that your shipping address and contact details are correct before placing your order.

Joshify Emporium is not responsible for orders delivered to incorrect addresses provided by the customer.

6. Delayed or Lost Shipments

If your order is significantly delayed or appears lost during transit, please contact our support team.

We will coordinate with the courier partner to resolve the issue as quickly as possible.

7. Damaged Packages

If your package arrives damaged, please notify us within 48 hours of delivery.

Please provide:

• Photos of the damaged package
• Photos/videos of the product
• Your order number

After verification, we will assist you with a replacement or refund.

8. Contact Us

If you have any questions regarding shipping, feel free to contact us:

📧 Email:
support@joshify.shop

🌐 Website:
https://joshify.shop/